WebRTC: Now Supported by Top Web Browsers


As an early adopter of WebRTC, we often get the question from enterprise clients “When will all browsers support the technology?’ We now have the answer. Last week Apple announced

Innovation Happening NOW in Financial Services Technology

Last week, Liveoak was invited to participate in the launch of Barclay’s RISE Fintech innovation center in London. RISE is the largest Fintech co-working space in Europe with  the goal

Key Takeaways from American Bankers Association Wealth Management & Trust Conference

Last week, Liveoak Technologies attended the American Bankers Association Wealth Management and Trust conference in New Orleans. The theme of the industry event was “Capitalize on Change” which was interpreted

Liveoak Technologies obtains SOC 2 certification for Trust Service Principles

Liveoak Technologies, the digital video conferencing and onboarding solution, is Type 1 SOC 2 certified (formerly SAS 70) by the American Institute of CPAs. The SOC 2 is a third

Finding the right balance between digital and human customer service

Our team here at Liveoak Technologies recently came across this white paper by Verint called “The Digital Tipping Point: How do organizations balance the demands for digital and human customer

Report on banks and their remote customer onboarding experiences

Study on opening a business bank account at Austrailia’s top 4 banks I recently came across a report written by iSky Research titled “Business On-boarding with Australia’s Big Four Banks”.

The Paperwork Problem


Part I ­ The Paperwork Problem: forms, applications and contracts that are sent, filled out and returned. The picture above depicts the most common alternatives (express mail, standard mail, fax, email) to…

Know Your Customer


Know your customer (KYC) is a term used by financial institutions to define the process of verifying customer identity. KYC is in place to prevent terrorism, fraud and money laundering here in…

Key Takeaways from DocuSign Momentum 2016

Last week, we attended the DocuSign Momentum 2016 conference in San Francisco, CA. Momentum is where customers and partners join DocuSign to share insights, strategies, and best practices for accelerating the digital transformation…

Fintech Mission to London

The UK Trade & Investment (UKTI) Fintech Mission to London took place the week of December 6th, 2015. A panel of experts from UK financial technology firms selected 12 U.S. financial technology…

It’s a Wrap!

After 13 weeks, the Barclays NYC accelerator powered by Techstars ended with Demo Day on October 16th, 2015. All 11 companies in our cohort presented their pitch to an audience of over…