The 2018 Numbers Are In

 In Customer Onboarding, Digital Signature, Digital Transformation, Fintech, Liveoak

The 2018 numbers are in for our enterprise financial services, retirement, banking and insurance customers and they are very exciting!  

If you are unfamiliar with Liveoak, our Virtual Interactions™ platform is a virtual business platform that accelerates digital transactions, reduces friction, and enables new types of buying and servicing experiences for enterprise customers. Examples include:

  • corporate retirement plan onboarding
  • complex client services/account agreements
  • banking identity verification
  • auto-warranty claim inspection and approval
  • remote insurance investigation

Liveoak is currently working with some of the largest financial services, insurance, and banking companies in the world.

A few highlights from our customer base

Electronic Signature Adoption Rates Soar
116% increase in electronic signature adoption

Eliminating NIGO – Increase in Good Order Paperwork
Prior to Liveoak, our clients were experiencing NIGO rates as high as 80% due to missing pages, signatures and other issues. With Liveoak, our clients experience less than 1% NIGO.

More than 60% of New Account Paperwork Completed Virtually
In 2018, our customers had 64% of all new business completed and signed virtually through the use of Liveoak’s Virtual Interactions™ platform. 

 

 

*The agent and client complete the agreement together in real-time.

 

*The agent walks the client through the Beneficiary Designation form and when complete, the customer signs the form while inside the Liveoak conference, via a DocuSign integration. 

 

Liveoak Technologies

We get Virtual Business done™

 

Contact Us: hello@liveoak.net

What is Liveoak?

 

 

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